Hello,

I'll spare the complete story of the problems I've had in the last few 
months with the new AC unit in the house I just bought but I do mention 
some of the issues below. I'll mention the newest problem though that is 
making me doubt either American Standard or the idiot who installed it. 
I haven't figured out exactly who to blame yet.

I'm currently having some semi-major condensation problems with the 
blower unit. I ran the AC throughout today and I walk into the utility 
room just a few minutes ago to see a lot of standing water coming out 
from the bottom of the furnace unit. It seems that condensation had been 
building up and drips in multiple locations to find its way to the 
cement floor and then seeps its way into the studs that are only a foot 
away from the one side of the unit. It is causing water to leak into the 
carpet on the other side of the wall where I have my finished basement.

When I call the HVAC guy out to take a look at this problem it is going 
to be the 4th time I've had the AC guy out to my house since I moved in 
which was in mid-February and it will be the 3rd time in the same number 
of weeks. The first time was because the unit outside wouldn't even run. 
They had *never* tested it when they installed it last Fall.

Should I be demanding something from this guy since he seems to be an 
idiot? My IFC board was fried a week ago (3rd visit) and had to be 
replaced due to condensation on it (whether it was while running or due 
to a clogged hose that he unhooked and let water run everywhere the 
previous time [2nd time] he was here is something I do not know). It is 
very possible my IFC could be fried again if all this dripping isn't 
stopped. I see at least 4 places where water is dripping from the top of 
the unit where the furnace portion is located down to the bottom where 
the blower is located and then onto the floor. I can't imagine that is 
normal. Is a drip pan required? Did the guy forget to install something? 
Maybe a hose is just loose? I feel like telling the guy to verify every 
hose is hooked up properly and if I have to I'll watch him do it.

This is getting ridiculous and I'm very frustrated. I'm already having 
to deal with mold due to all the water he let run out of the condensate 
hose and I wondered why today that I had a fresh spot of damp carpet, 
despite a small fan having run all day, and I have a feeling it is due 
to all this condensation.

Any suggestions are welcome.



Brandon

Brandon McCombs wrote:
> Hello,
> 
> I'll spare the complete story of the problems I've had in the last few 
> months with the new AC unit in the house I just bought but I do mention 
> some of the issues below. I'll mention the newest problem though that is 
> making me doubt either American Standard or the idiot who installed it. 
> I haven't figured out exactly who to blame yet.
> 
> I'm currently having some semi-major condensation problems with the 
> blower unit. I ran the AC throughout today and I walk into the utility 
> room just a few minutes ago to see a lot of standing water coming out 
> from the bottom of the furnace unit. It seems that condensation had been 
> building up and drips in multiple locations to find its way to the 
> cement floor and then seeps its way into the studs that are only a foot 
> away from the one side of the unit. It is causing water to leak into the 
> carpet on the other side of the wall where I have my finished basement.
> 
> When I call the HVAC guy out to take a look at this problem it is going 
> to be the 4th time I've had the AC guy out to my house since I moved in 
> which was in mid-February and it will be the 3rd time in the same number 
> of weeks. The first time was because the unit outside wouldn't even run. 
> They had *never* tested it when they installed it last Fall.
> 
> Should I be demanding something from this guy since he seems to be an 
> idiot? My IFC board was fried a week ago (3rd visit) and had to be 
> replaced due to condensation on it (whether it was while running or due 
> to a clogged hose that he unhooked and let water run everywhere the 
> previous time [2nd time] he was here is something I do not know). It is 
> very possible my IFC could be fried again if all this dripping isn't 
> stopped. I see at least 4 places where water is dripping from the top of 
> the unit where the furnace portion is located down to the bottom where 
> the blower is located and then onto the floor. I can't imagine that is 
> normal. Is a drip pan required? Did the guy forget to install something? 
> Maybe a hose is just loose? I feel like telling the guy to verify every 
> hose is hooked up properly and if I have to I'll watch him do it.
> 
> This is getting ridiculous and I'm very frustrated. I'm already having 
> to deal with mold due to all the water he let run out of the condensate 
> hose and I wondered why today that I had a fresh spot of damp carpet, 
> despite a small fan having run all day, and I have a feeling it is due 
> to all this condensation.
> 
> Any suggestions are welcome.
> 
> 
> 
> Brandon

American Standard/Trane is some of the best HVAC equipment.
Like any equipment, it will fail if it's not properly installed
and maintained. It's unfortunate that craftsmanship is sadly
lacking in a lot of the service industry. You should find a
service company that employs technicians who care about their
work and possess the knowledge and skills to do a proper job.
There is a drain pan in the evaporator and there are several
things that can cause a leak. The drain line could be clogged,
I often use a shop vac to clear the drain and cleanup the spill.
There could be a crack in the drain pan, it can be sealed easily.
You may have a piece of insulation or something else blocking
the drain. Or the coil could be freezing up and causing the
water to drip anywhere but the drain pan. I'd try a shop vac
on the end of the drain line first even if it's a short piece
going to a condensate pump.

TDD

The Daring Dufas wrote:
> Brandon McCombs wrote:
>> Hello,
>>
>> I'll spare the complete story of the problems I've had in the last few 
>> months with the new AC unit in the house I just bought but I do 
>> mention some of the issues below. I'll mention the newest problem 
>> though that is making me doubt either American Standard or the idiot 
>> who installed it. I haven't figured out exactly who to blame yet.
>>
>> I'm currently having some semi-major condensation problems with the 
>> blower unit. I ran the AC throughout today and I walk into the utility 
>> room just a few minutes ago to see a lot of standing water coming out 
>> from the bottom of the furnace unit. It seems that condensation had 
>> been building up and drips in multiple locations to find its way to 
>> the cement floor and then seeps its way into the studs that are only a 
>> foot away from the one side of the unit. It is causing water to leak 
>> into the carpet on the other side of the wall where I have my finished 
>> basement.
>>
>> When I call the HVAC guy out to take a look at this problem it is 
>> going to be the 4th time I've had the AC guy out to my house since I 
>> moved in which was in mid-February and it will be the 3rd time in the 
>> same number of weeks. The first time was because the unit outside 
>> wouldn't even run. They had *never* tested it when they installed it 
>> last Fall.
>>
>> Should I be demanding something from this guy since he seems to be an 
>> idiot? My IFC board was fried a week ago (3rd visit) and had to be 
>> replaced due to condensation on it (whether it was while running or 
>> due to a clogged hose that he unhooked and let water run everywhere 
>> the previous time [2nd time] he was here is something I do not know). 
>> It is very possible my IFC could be fried again if all this dripping 
>> isn't stopped. I see at least 4 places where water is dripping from 
>> the top of the unit where the furnace portion is located down to the 
>> bottom where the blower is located and then onto the floor. I can't 
>> imagine that is normal. Is a drip pan required? Did the guy forget to 
>> install something? Maybe a hose is just loose? I feel like telling the 
>> guy to verify every hose is hooked up properly and if I have to I'll 
>> watch him do it.
>>
>> This is getting ridiculous and I'm very frustrated. I'm already having 
>> to deal with mold due to all the water he let run out of the 
>> condensate hose and I wondered why today that I had a fresh spot of 
>> damp carpet, despite a small fan having run all day, and I have a 
>> feeling it is due to all this condensation.
>>
>> Any suggestions are welcome.
>>
>>
>>
>> Brandon
> 
> American Standard/Trane is some of the best HVAC equipment.
> Like any equipment, it will fail if it's not properly installed
> and maintained. It's unfortunate that craftsmanship is sadly
> lacking in a lot of the service industry. You should find a
> service company that employs technicians who care about their
> work and possess the knowledge and skills to do a proper job.
> There is a drain pan in the evaporator and there are several
> things that can cause a leak. The drain line could be clogged,
> I often use a shop vac to clear the drain and cleanup the spill.
> There could be a crack in the drain pan, it can be sealed easily.
> You may have a piece of insulation or something else blocking
> the drain. Or the coil could be freezing up and causing the
> water to drip anywhere but the drain pan. I'd try a shop vac
> on the end of the drain line first even if it's a short piece
> going to a condensate pump.
> 
> TDD
For once we agree- call a different HVAC company. If the guy OP has been 
using has shown himself to be clueless, give somebody else a shot. I'm 
all for giving a vendor a chance to make good on their work, but my time 
and blood pressure is worth something, too. I presume OP used this guy 
because a transferrable warranty came with the system when he bought the 
house. Most companies work on all the major brands- ask friends, 
neighbors, and coworkers who they have been used and been happy with. If 
all the pieces are in place and mostly undamaged, it should not take 
more than 1 service call, and not be that expensive. (compared to the 
cost  of the system, at least...)

--
aem sends...

On May 30, 11:05=A0pm, Brandon McCombs  wrote:
> Hello,
>
> I'll spare the complete story of the problems I've had in the last few
> months with the new AC unit in the house I just bought but I do mention
> some of the issues below. I'll mention the newest problem though that is
> making me doubt either American Standard or the idiot who installed it.
> I haven't figured out exactly who to blame yet.
>
> I'm currently having some semi-major condensation problems with the
> blower unit. I ran the AC throughout today and I walk into the utility
> room just a few minutes ago to see a lot of standing water coming out
> from the bottom of the furnace unit. It seems that condensation had been
> building up and drips in multiple locations to find its way to the
> cement floor and then seeps its way into the studs that are only a foot
> away from the one side of the unit. It is causing water to leak into the
> carpet on the other side of the wall where I have my finished basement.
>
> When I call the HVAC guy out to take a look at this problem it is going
> to be the 4th time I've had the AC guy out to my house since I moved in
> which was in mid-February and it will be the 3rd time in the same number
> of weeks. The first time was because the unit outside wouldn't even run.
> They had *never* tested it when they installed it last Fall.
>
> Should I be demanding something from this guy since he seems to be an
> idiot? My IFC board was fried a week ago (3rd visit) and had to be
> replaced due to condensation on it (whether it was while running or due
> to a clogged hose that he unhooked and let water run everywhere the
> previous time [2nd time] he was here is something I do not know). It is
> very possible my IFC could be fried again if all this dripping isn't
> stopped. I see at least 4 places where water is dripping from the top of
> the unit where the furnace portion is located down to the bottom where
> the blower is located and then onto the floor. I can't imagine that is
> normal. Is a drip pan required? Did the guy forget to install something?
> Maybe a hose is just loose? I feel like telling the guy to verify every
> hose is hooked up properly and if I have to I'll watch him do it.
>
> This is getting ridiculous and I'm very frustrated. I'm already having
> to deal with mold due to all the water he let run out of the condensate
> hose and I wondered why today that I had a fresh spot of damp carpet,
> despite a small fan having run all day, and I have a feeling it is due
> to all this condensation.
>
> Any suggestions are welcome.
>
> Brandon

 You hired a hack, I wouldnt run it untill its fixed. Dont blame
American Standard but you should call them for advise and help. Water
leaks on the board? Is it leaking on the blower and through the
furnace. I know you have a warranty but its about time you get someone
else out to go over the complete install as many things could have
been improperly done. Im no pro but it should be a simple logical fix
to have water run out the drain and not down on the floor.

"Brandon McCombs" <n...@none.com> wrote in message 
news:4a22020c$0$5554$9...@unlimited.newshosting.com...
> Hello,
>
> I'll spare the complete story of the problems I've had in the last few 
> months with the new AC unit in the house I just bought but I do mention 
> some of the issues below. I'll mention the newest problem though that is 
> making me doubt either American Standard or the idiot who installed it. I 
> haven't figured out exactly who to blame yet.


In case you need many more people to give you the exact same advice, I'll 
chime in:

- Stop using the AC (and wasting your money) until it's been looked at by 
somebody competent.

- Ask every experienced homeowner you know for names of HVAC techs they've 
been happy with on an ongoing basis. You're looking for a homeowner who says 
"I've used this company for 19 years and I've never had a problem." Ask your 
neighbors, your boss, your dentist, anyone.

- Pick an HVAC company with some kind of size. Even the best tech can 
occasionally be stumped. It's good when they can get help from someone in 
their own company rather than trying to track down their cousin Bubba whose 
real job is riding the back end of a garbage truck. In my previous home, we 
had a 3000 year old furnace and the only tech available one day was a 
rookie. The owner of the company showed up with him because he figured the 
rookie had never seen anything like our antique. That's the kind of company 
you want to deal with.

It's nice to save money, but when your heat goes down for two days because 
some hack couldn't fix it and your pipes are about to freeze, you'll wish 
you hadn't saved money by hiring the hack.

When you find the right HVAC tech and he's at your house, ask if he knows a 
good appliance repair company. Your refrigerator will be next. Goodbye 
expensive steaks. 

The Daring Dufas wrote:
> Brandon McCombs wrote:
>> Hello,
>>
>> I'll spare the complete story of the problems I've had in the last few 
>> months with the new AC unit in the house I just bought but I do 
>> mention some of the issues below. I'll mention the newest problem 
>> though that is making me doubt either American Standard or the idiot 
>> who installed it. I haven't figured out exactly who to blame yet.
>>
>> I'm currently having some semi-major condensation problems with the 
>> blower unit. I ran the AC throughout today and I walk into the utility 
>> room just a few minutes ago to see a lot of standing water coming out 
>> from the bottom of the furnace unit. It seems that condensation had 
>> been building up and drips in multiple locations to find its way to 
>> the cement floor and then seeps its way into the studs that are only a 
>> foot away from the one side of the unit. It is causing water to leak 
>> into the carpet on the other side of the wall where I have my finished 
>> basement.
>>
>> When I call the HVAC guy out to take a look at this problem it is 
>> going to be the 4th time I've had the AC guy out to my house since I 
>> moved in which was in mid-February and it will be the 3rd time in the 
>> same number of weeks. The first time was because the unit outside 
>> wouldn't even run. They had *never* tested it when they installed it 
>> last Fall.
>>
>> Should I be demanding something from this guy since he seems to be an 
>> idiot? My IFC board was fried a week ago (3rd visit) and had to be 
>> replaced due to condensation on it (whether it was while running or 
>> due to a clogged hose that he unhooked and let water run everywhere 
>> the previous time [2nd time] he was here is something I do not know). 
>> It is very possible my IFC could be fried again if all this dripping 
>> isn't stopped. I see at least 4 places where water is dripping from 
>> the top of the unit where the furnace portion is located down to the 
>> bottom where the blower is located and then onto the floor. I can't 
>> imagine that is normal. Is a drip pan required? Did the guy forget to 
>> install something? Maybe a hose is just loose? I feel like telling the 
>> guy to verify every hose is hooked up properly and if I have to I'll 
>> watch him do it.
>>
>> This is getting ridiculous and I'm very frustrated. I'm already having 
>> to deal with mold due to all the water he let run out of the 
>> condensate hose and I wondered why today that I had a fresh spot of 
>> damp carpet, despite a small fan having run all day, and I have a 
>> feeling it is due to all this condensation.
>>
>> Any suggestions are welcome.
>>
>>
>>
>> Brandon
> 
> American Standard/Trane is some of the best HVAC equipment.
> Like any equipment, it will fail if it's not properly installed
> and maintained. It's unfortunate that craftsmanship is sadly

I do believe American Standard should protect the IFC boards much more 
than they do now (which is no protection at all) given the fact they are 
in the lower portion of the furnace unit where all the condensation is 
going to be (whether it should be there or not). It is too easy for 
water to get on those boards and take down the entire system. FWIW, I 
have a Freedom 90 furnace and an Allegiance 13 A/C unit outside.

> lacking in a lot of the service industry. You should find a
> service company that employs technicians who care about their
> work and possess the knowledge and skills to do a proper job.

I'll use this post to reply to all the others. I wanted to thank 
everyone for their time in responding. The AC and furnace are new (just 
installed last Fall) so still under warranty. The guy I've had come out 
here is the guy who installed it and, like I said, he has now been to 
here 3 times just while I've lived here since February. I've kept 
calling him to come out here because he was the guy who installed it and 
because I believe he is the only one in the area for American Standard. 
But if anyone can service them then maybe I'll switch to someone else.

> There is a drain pan in the evaporator and there are several
> things that can cause a leak. The drain line could be clogged,
> I often use a shop vac to clear the drain and cleanup the spill.

I believe that was my problem the 2nd time I had him come here and 
that's when he was surprised by how much water was in the hose because 
it was either clogged or the sump pump wasn't working (not sure which 
yet). At least when I inspected it myself a week later I used a bucket 
just in case it was clogged. He was never that bright though and now I 
have mold problems.

> There could be a crack in the drain pan, it can be sealed easily.

Unfortunately I don't know what the drain pan looks like :( The water is 
coming from the furnace portion of it which is surprising to me but then 
again I don't know anything about this stuff.

I had drips coming down on the side where the blower fins are visible 
and the source was the highest point of the blower's circular shape, I 
also had them on the extreme far, front right of the unit where you take 
off the service panel and seemed to originate from the hose leading to 
black inducer fan (I think that its name?) in the furnace section, and 
the other major one was off the metal housing that the IFC board was 
mounted, which scared me because I wondered the chances of the water 
getting on the board again.

> You may have a piece of insulation or something else blocking
> the drain. Or the coil could be freezing up and causing the
> water to drip anywhere but the drain pan. I'd try a shop vac

I had some freeze up happen prior to him coming out the 3rd (last) time 
because the blower stopped working. That was when the circuit board was 
fried but the A/C unit outside would be able to still run but the lines 
inside would freeze because of course no air was circulating so I know 
that isn't the problem.

> on the end of the drain line first even if it's a short piece
> going to a condensate pump.
> 
> TDD

Okay, this is kind of a late response, but I had an American Standard
condensing furnace installed this past Spring and I love it, but it drips
lots of water on the floor when burning in the gas mode.  I called the
installer who said a hose must be installed wrong.  He came out, couldn't
find anything wrong, then the weather warmed up and it was a moot point. 
Now it is getting cold again and the furnace is dripping.  I applied both
of my IQ points to solving the problem and was able to determine the
condesate is beign sucked back into the fan enclosure due to air
resistance being less up the drain pipe than through the air filter.  I
ran a ring of silicone around the top of the drain pipe inside the fan
enclosure where the drip hose goes from the the furnace into the drain
pipe.  Problem solved.